The government’s new policy regarding poker machines and responsible gambling has been met with both support and concern. New regulations now require pubs and venues with at least 20 poker machines to employ Responsible Gambling Officers to monitor and tend to customers. In venues with over 100 poker machines, multiple officers will be necessary.

However, these changes will not take effect until July 1, 2024, allowing businesses time to adapt and ensure compliance. While some see this as a positive step in protecting patrons from harm, others are concerned about the financial burden it places on businesses. Training and hiring qualified individuals to fill these roles will be a costly endeavor.

This is just one of the many measures New South Wales is taking to toughen measures on gambling. Other regulations include the removal of gambling inducements from physical signs outside of pubs and clubs, as well as a restriction on AU$500 input into poker machines. Additionally, the state is considering the introduction of mandatory cashless payment options, which has sparked controversy among clubs who feel unfairly targeted and stigmatized.

Clubs have been under scrutiny recently, facing penalties for having ATMs located near their gaming rooms. Despite the mixed reactions, the government is aiming to prioritize responsible gambling and protect individuals from harm. In the meantime, the industry is bracing for the upcoming changes and preparing to comply with the new regulations.

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